Direct Repair enables customers with eligible claims to proceed directly to Fleet Auto Body for a vehicle damage estimate after reporting the claim to MPI, instead of attending an MPI claim center. Direct Repair streamlines the repair process and can save you time by eliminating the need to visit MPI for your first vehicle damage estimate. Fleet Auto Body, an MPI Accredited Shop, meets repair standards and has the right tooling, equipment and training to complete proper and safe repairs.

The Gold Class® recognition is the highest role-relevant training achievement recognized by the collision repair industry. It is estimated that only 20% of repair shops currently meet the rigorous Gold Class standard. The I-CAR Professional Development Program™ provides collision repair businesses with a reliable training framework for acquiring Gold Class and maintaining the up-to-date knowledge and skills that contribute to proper repairs, improved business performance and risk reduction.

One of Canada's premier collision repairer certification programs, certified by Honda Canada Inc.   All ProFirst Certified shops are validated for their skill and expertise, commitment to a complete, proper and safe repair, to ongoing industry education, and to customer satisfaction.  A ProFirst shop is validated by an independent third party to help ensure a high standard of repair quality.

The mission of the Certified Collision Care program is to raise the industry's technical capability and business operating standards. The objective is to ensure each repair business that is certified has what is necessary to properly and safely repair current and future vehicles manufactured by the participating Automakers; provide consumers with an exceptional experience; and offer employees a career opportunity within a professionally operated business

The BBB’s mission is to be the leader in advancing marketplace trust. They do this by setting standards for marketplace trust, educating and engaging with consumers and business, celebrating marketplace role models and addresses substandard marketplace behavior. BBB sees trust as a function of two primary factors – integrity and performance. Integrity includes respect, ethics and intent. Performance speaks to a business’s track record of delivering results in accordance with BBB standards and/or addressing customer concerns in a timely, satisfactory manner.